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Accessibility Statement

Last Updated: November 16, 2025

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Onyx Vacations, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

 

1. Our Commitment

 

Onyx Vacations, LLC strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with a wide array of disabilities. Conformance with these guidelines will help make the web more user-friendly for all people.

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2. Measures to Support Accessibility

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Onyx Vacations, LLC takes the following measures to ensure accessibility:

  • Continuous Monitoring: We regularly monitor our website using accessibility evaluation tools and work to fix any identified issues.

  • Alternative Text: Providing text alternatives for all non-text content, such as images and graphical elements.

  • Keyboard Navigation: Ensuring all functionalities are operable via a keyboard interface.

  • Clear Structure: Using proper headings, lists, and semantic HTML to create a clear and logical structure for screen reader users.

  • Readability: Using clear and legible fonts and high-contrast color schemes.

  • Form Accessibility: Ensuring all forms are easily navigable and include appropriate labels.

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3. Traveling with Accessibility Needs

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We are dedicated to helping all our clients have an incredible travel experience. If you or a member of your party has specific accessibility needs related to your travel arrangements (e.g., accessible rooms, wheelchair assistance at the airport, specialized transportation), please:

  • Notify Us: Inform your Onyx Vacations, LLC agent of your specific needs at the time of booking.

  • Lead Time: Providing as much advance notice as possible allows us to coordinate effectively with airlines, hotels, and tour operators to confirm that your needs can be accommodated.

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4. Feedback and Concerns

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We welcome your feedback on the accessibility of the Onyx Vacations, LLC website. If you encounter any accessibility barriers on our site or have suggestions on how we can improve, please contact us:

We try to respond to feedback within 2-3 business days and will work diligently to address your concerns.

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